Within the EU, the goods will be invoiced including the national value added tax according to the different countries.
Shipping fees are additional and are automatically determined by our web shop system. In exceptional cases, the indicated freight will have to be manually corrected. In this case, the customer will be informed via e-mail on the revised freight costs, and has the option to cancel the order.
Charge ON Delivery (COD) deliveries within the EU, due to the very high costs are not a normal option, but may, in exceptional cases, be agreed upon. The payment option: "Prepayment per electronic fund transfer” is also possible. Within the EU, our standard shipping company is UPS.
Deliveries by UPS can be tracked on the Internet. Each customer receives a UPS Tracking-E-Mail, with the appropriate shipping information.