Deliveries outside the EU, are exclusive of German value-added tax. Customs duties and import taxes are the responsibility of the buyer. We ship outside the EU with DHL/Post Premium (Russian Federation)or UPS (EU). Deliveries by UPS and Post Premium can be tracked on the Internet. Each customer receives a DHL Tracking-E-Mail, with the appropriate shipping information. Special shipping conditions can be arranged by agreement via email. Deliveries to countries outside the EU can prepaid by electronic fund transfer and Paypal.
Non EU customers who purchase goods locally from Deepstop can get the value added tax refunded. In order to do this you will have to get the original invoice stamped by German customs upon departure from the EU, and send us the original stamped invoice along with the necessary information to perform an electronic fund transfer to your account.